Design Thinking for Learning & Development
About seven or eight months ago my colleague Erik de Jong introduced me to design thinking for learning. He especially mentioned the book Design Sprint by Jake Knapp and John Zeratsky from Google Ventures (GV). I got the book as well and was blown away by it. It is a great way to take a step back from the obvious learning solutions our customers request and help them find solutions that might actually help employees in the workplace.
The sprint is a five-day process for answering critical business questions through design, prototyping, and testing ideas with customers. Developed at GV, it’s a “greatest hits” of business strategy, innovation, behavior science, design thinking, and more — packaged into a battle-tested process that any team can use.
Jake Knapp
Since there are a lot of amazing resources online, shared by GV themselves, I thought to bring them together in a single post and share them with you!
Design sprint explained in 90 seconds
Sprint: Set the stage
Sprint: Monday
Sprint: Tuesday
Sprint: Wednesday
Sprint: Thursday
Sprint: Friday
Now you know the basics of a design sprint. This process is not something that will only work when you do it in five consecutieve days. You could also spread them over a couple of weeks. That makes it a lot easier to plan, as taking five days out of your customers calendar can be quite a challenge.
Want to know more? Read John Zeratsky’s Sprint posts, it’s basically a book summary, including checklists, timetables, facilitator tips etc. I also recommend the DIY Guide in the resources below.
Well that’s it! I hope you find this post useful. If you have any ideas, questions or insights please leave a comment below!
Jeff
